When we’re talking about Customer Service, what’s the 1^st thing that pops out to your mind?

The most popular definitions of Customer Service are the action of providing services to customers as the representative of the company.

In order to provide excellent services to customers, firstly, we need Customer Service Vision which is a meaningful statement to motivate the team and improve skills as well as performances. Secondly, it’s important to get to know your customers as a crucial key for any business endeavor, and thirdly as to build engagement which eventually there will be more loyal customers to the company.

Customer Service isn’t always easy, but the most important thing is that you can be part of the most crucial team in the company to provide excellent services to your customers.

Join my Interactive Online Class to Elevate your Customer Service Skills which will help you to build a Customer Service Dream Team.

Whether you are a Customer Service individual, Customer Service Leaders, or Business owner, elevating your Customer Service skill is important! This online class will be held 1 day fully online via the Zoom meeting platform.

By the end of the day, you will be able to:

1. Create Customer Service Vision
2. Understanding the importance of getting to know your Customers
3. Build engagement with your Customers

Methodology: Online interactive classes and Quizzes during the class.

Who should attend:
Customer Service individuals, Customer Service Leaders, Business Owners. The course is beginner-friendly.

Requirements: Computer / Laptop with a good internet connection, web camera, microphone, and Zoom video conferencing.

When is the class:

Saturday, 11 December 2021

Time: 10.00AM – 04.00PM [GMT +7]

Platform: Zoom Video Online Meeting