Like it or not, your clients, bosses, partners, family and those surround you are reading your intentions. The studies tell us that when two people are interacting, as much as 93% of the response from one person to other is based on voice tone, body language and facial expression. Only 7% is accounted for your content or the actual words you says. Here is why, your voice tone, your facial expression and all the gestures you act reveals your intentions and that's what your customers and people around you are reading. This class is approximately 2.5-3Hrs all suited for basic to intermediate participants